returns

What is your return policy?
In an effort to reduce waste and operate sustainably, all sales are final. As a small business, we do not offer refunds or exchanges. Many of our products are refill-based or unpackaged and cannot be resold once dispensed for sanitary reasons.

Refills are priced per ounce, so you’re always welcome to start with a small amount to make sure it’s the right fit before purchasing more.

brick-and-mortar

where can i find it refills besides the farmers market? we are excited to announce that our brick-and-mortar in palm desert is now open. 

refills

can we order refills online? yes! head to ‘prefills’ under shop for online refills. all refills come in a glass bottle or jar, depending on what you select.

what is the process if i bring my own container to be filled? all containers are tared before we fill the containers. we ask that containers be washed, sanitized and dried before getting them filled so that your products do not have contamination issues, as our preservatives are natural. we encourage you to bring your own containers.

what are your refill products made of? to view ingredients, please check out our refill menu. we strive to offer products with minimal ingredients that are good for you and the planet!

labels

do pre-fills come labeled? yes, all pre-fills and refills are labeled by us. 

shipping

how do you package your orders? all orders are packed using up-cycled or compostable materials.